Job Description

• Issue change, receipts, refunds, or tickets
• Redeem stamps and coupons
• Count money in cash drawers at the beginning and end of shifts to ensure that amounts are correct and that there is adequate change
• Make sales referrals, cross-sell products, and introduce new ones
• Resolve customer complaints, guide them, and provide relevant information
• Greet customers when entering or leaving establishment
• Maintain clean and tidy checkout areas
• Keep reports of transactions
• Process returns and check to see if items are damaged
• Answer customers’ questions and get a manager if answer doesn’t solve the issue

Qualification Required & Experience

• Time Management
• Product Knowledge
• Telephone Etiquette
• Strong Customer Service Skills
• Dispute resolution
• Dependability
• Efficiency
• Flexibility
• Friendliness
• HND

Location: Awoshie, Accra