Minimum of First Degree and Computer Science ( Second Class Division)or Related Subject.
Must have work experience with exposure in the following areas: Information systems field with organization support responsibilities.
Good IS infrastructure knowledge and experience, including servers, laptops, desktop units, printers, etc. Good networking administration knowledge and experience. TCP/IP networking is an advantage.
Sound knowledge and working experience in Client and Server operating systems, mainly Windows 10, Windows Server 2008, Windows Server 2012, [CCNA, MCSE training, ITIL, ITSM, Cybersecurity]
Sound knowledge of Microsoft 365 Office Applications
Fair knowledge of business processes or demonstrated interest in knowing the business of clients in a continuous application support.
Should be able to work with minimum supervision and have good interpersonal, negotiation,
Communication And Analytical Skills
Ensuring continuous reliability of the business infrastructure that includes user support and training.
Scope: Applications, Users, Locations, Computers, Servers, VOiP, LANs, WANs, Visio, Telecom
Work with Systems Manager and the Finance & Accounts Manager to ensure availability and reliability of business application
Contexte et environnement
The Ghanaian economy is faced with a volatile currency, which makes products costing especially the dollar products more difficult.
Frequent power cuts and instability in our communication lines sometimes damage equipment/electrical appliances.
Majority of users are non-IT trained/professionals; require all support/assistance to enable them carry out their duties effectively.