Wakanow

  • Accra
  • Wakanow
Job Description:

  • The visa Associate is mainly responsible for carrying out the daily administrative and functional tasks that relate to processing visa and advising clients on the visa application process.

    Job Description

    • Scrutinize and verify documents prepared for visa processing
    • Maintain and record all application data in a timely and accurate manner
    • Manage all administration and logistics of passport delivery to consulate/applicant/logistics company etc
    • Identify incorrect or incomplete information by regular quality checks thereby ensuring accuracy of the visa application
    • Maintain high standards of ethics, integrity and compliance with corporate procedures
    • Ensure that the entire process is completed within the mandated TurnAround-Time
    • Convey customer’s feedback and suggestions to the supervisor in order to offer services that exceed customer expectations
    • Take immediate measures to resolve customer’s complaints in line with the company policies.

    Requirements

    • Excellent working knowledge of Microsoft Office
    • Excellent communication skills
    • Knowledge of visa processing
  • Aptitude Tests

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