Genie Intel

  • Accra
  • Genie Intel
Job Description:

  • Summary: Overall responsibilities are social media community management as well as supporting with creating content for and managing client social media pages and digital campaign.

    Community Management

    • Utilize a variety of software to schedule and monitor text, visual and/or audio content on client social media pages
    • Leverage client FAQs to respond to enquiries or liaise with client CS team to respond
    • Interact with social media audience to increase organic engagement
    • Monitor and report on feedback, online reviews and sentiment analysis
    • Organize and participate in events to build community and boost brand awareness

    Content Creation

    • Develop written content for client social media on Facebook, X, Linkedin, Instagram etc.
    • Understand the nuances of each social media platform and what works on each, based on use case and best practices
    • Manage ephemeral content like stories and lives on client social media pages in real-time
    • Be up to date on current affairs, news, trends and pop-culture, which feed content creation
  • Aptitude Tests

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