• Accra
  • Transmed
Job Description:

  • To provide first level of help desk support to the issues reported by the business users.

    Technical Support

    – Installs and configures computer hardware/software, printers, conference room equipments and scanners within agreed SLA.
    – Troubleshoots computer problems and determine source (hardware, software or network connection related) and advise on appropriate actions and solutions.

    Data Backup

    – Takes daily backup for all systems to ensure business continuity.

    Inventory Management

    – Manages inventories and stock, including keeping detailed records of inventory use, and advising management on ordering where necessary.
    – Procures the needed IT equipments in line with the organization procurement policy.

    Transmed Purpose

    – Acts as a role model by living Transmed Purpose on daily basis.

    Academic Education & Professional Certifications

    • Bachelor Degree in Information Technology or similar field

    Operational & Managerial Experience

    • 0 – 1 years of experience in IT Support role
  • Aptitude Tests

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